Privacy Policy

Last updated: July 21, 2026

BoatOBJ, LLC ("BoatOBJ," "we," "us," or "our") operates the BoatOBJ website, web application, and mobile application (collectively, the "Service"). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Service, you agree to this Policy.

1. Information We Collect

We collect the following categories of information:

• Account information: your name and email address when you create an account.

• Order and project information: shipping/business address, phone number, company and contact details, and boat details (make, model, year, and length) you provide to fulfill an order.

• Uploaded content: video footage and files you upload of your boat and its canvas/upholstery so we can process them into 3D model output.

• Payment information: processed by our payment provider, Stripe. We do not store your full card number; we retain limited billing metadata (e.g., subscription status and transaction identifiers).

• Technical information: log data, device/browser type, and usage information collected automatically to operate and secure the Service.

2. How We Use Your Information

• To create and manage your account and authenticate you.

• To process your orders and deliver the resulting 3D model files.

• To process payments and manage subscriptions.

• To send transactional email (order status, password resets, receipts).

• To provide customer support and communicate with you.

• To maintain, secure, and improve the Service.

• To improve the quality and accuracy of our service. We use uploaded footage and generated output to review, test, and improve our processing over time, so that future results are more accurate for all users.

• To comply with legal obligations.

Our basis for using your content to improve the Service is our legitimate interest in maintaining and improving service quality. Where required by applicable law, we will obtain your consent, and you may object to this use as described in Section 7.

3. How We Share Information

We do not sell your personal information. We share information only with service providers ("subprocessors") that help us operate the Service, and only as needed:

ProviderPurposeStripePayment and subscription processingBackblaze B2Secure storage of uploaded videos and generated filesResendTransactional email deliveryGoogle PlacesAddress autocompleteDigitalOceanCloud hosting and infrastructure

We may also disclose information if required by law, to enforce our Terms, or to protect the rights, safety, and property of BoatOBJ or others.

4. Data Retention

We retain your account and order information for as long as your account is active or as needed to provide the Service and to comply with our legal obligations.

Uploaded videos and generated files are retained indefinitely. In addition to fulfilling and supporting your order, we keep this content on an ongoing basis to maintain and improve the quality and accuracy of our service, as described in Section 2.

If you request deletion of your data (see Section 7), we will delete or de-identify the information that identifies you. We may retain uploaded footage and generated files in anonymized form — with identifiers such as your name, email, address, and order details removed so the content is no longer associated with you — for continued service-improvement purposes. Anonymized data is not personal data and may be retained indefinitely.

5. Cookies and Local Storage

We use cookies and similar browser storage technologies (such as local storage) only as needed to operate the Service. These are limited to essential purposes, including keeping you signed in, maintaining your session, and remembering your preferences and in-progress activity.

We do not use advertising cookies, third-party tracking cookies, or cross-site tracking. Essential cookies and storage are required for the Service to function; if you disable them in your browser, parts of the Service may not work correctly.

6. Data Security

We use industry-standard measures to protect your information, including encrypted connections (HTTPS), access controls, and encrypted storage. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

7. Your Rights and Choices

BoatOBJ currently serves customers in the United States and Canada. Regardless of location, you may:

• Access, update, or correct your account information from within the app.

• Request deletion of your account and associated data by contacting us.

• Object to our use of your content for service improvement. If you do, we will stop using your identifiable content for that purpose; note that we may retain previously anonymized content that no longer identifies you.

United States (California): If you are a California resident, the CCPA/CPRA gives you the right to know what personal information we collect, to request access and deletion, to correct inaccurate information, and to opt out of the “sale” or “sharing” of personal information. We do not sell your personal information. You will not be discriminated against for exercising these rights.

Canada: Under PIPEDA, you may access the personal information we hold about you, request corrections, and withdraw consent (subject to legal or contractual limits).

EEA / United Kingdom: If you are located in the European Economic Area or the UK, you also have rights under the GDPR / UK GDPR, including the rights to access, rectify, erase, restrict, and port your data, and to object to certain processing. Where we rely on consent, you may withdraw it at any time.

To exercise any of these rights, contact us at hello@boatobj.com.

8. Children's Privacy

The Service is not directed to children under 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect their information.

9. International Users

We are based in the United States and process data there. By using the Service, you consent to the transfer and processing of your information in the United States.

10. Changes to This Policy

We may update this Policy from time to time. We will post the updated version with a new "Last updated" date. Continued use of the Service after changes constitutes acceptance.

11. Contact Us

Questions or requests regarding this Policy or your data:
Email: hello@boatobj.com